I’ve been sitting inside the office quite a lot recently so when the opportunity came to go and meet new and existing customers at the central train station of Stockholm I decided to take it. Together with the main arranger Intel we were several representatives from the PC world including Dell, Asus, Samsung and HP [...]
As mentioned in my presentation, there is a concept called Customer Immersion Experience at Microsoft. This is what I work with and it’s extremely fun and challenging. There’s only one person who drives this project in Sweden and that unique role was delegated to me when I stepped into the MACH program. In other words, [...]
Hello, I’m Atefeh and I’m a Partner Technology Advisor within Business Productivity Infrastructure Optimization. As a PTA it’s my main objective to show Partners how to increase productivity within organizations-what we refer as the Customer Immersion Experience. As CIE-lead I invite for guided sessionsto explore and experience our products. This is one of the reasons [...]
Hi, I’m Erik Werner and I’ve been working as a Technical Account Manager, or TAM in Microsoft-speak, for Microsoft Premier Support since the beginning of January. This film * explains in under 2 minutes what a TAM does. In short it’s about helping our customers to get the best value for the amount of support [...]